Frequently Asked Questions

We are a telehealth based clinic that makes seeing a provider easy and convenient. We see patients virtually by secure video, so you can meet with your provider from the comfort of home.

As of now we are a cash pay telehealth clinic and DO NOT currently accept any type of insurance. You can find our pricing on our services page or schedule an appointment to view the cost of various services.

We offer discounts to those who are First Responders, or are Active Military or a Veteran. Please reach out to us before you schedule your appointment if you would like to take advantage of our First Responders/Military Discount.

Your visits are with Jason Thornton, DNP, APRN, FNP-C, a board-certified family nurse practitioner and retired 20-year firefighter/paramedic. NPI 1477051167.

Weight loss medications such as semaglutide and tirzepatide are generally considered for adults with a BMI of 30 or higher, or 27 or higher with a weight-related condition such as high blood pressure, prediabetes or sleep apnea. They are not right for everyone: pregnancy, a personal or family history of medullary thyroid cancer or MEN2, and some other conditions rule them out. We review your health history at your first visit and decide together.

Brand-name medications such as Wegovy and Zepbound are FDA approved. Compounded versions are prepared by a licensed compounding pharmacy and are not FDA approved. We explain the options available to you, including cost, at your visit so you can make an informed choice.

If you have had lab work in the last six months, you can share those results with us. If you need new labs, we send an order to a lab near you for a quick blood draw, then review the results with you.

Before starting, testosterone is checked with two early-morning blood tests. Once you are on treatment, we recheck your levels along with your red blood cell count (hematocrit) and PSA, typically 3 to 6 months after starting or changing a dose, then every 6 to 12 months.

After you book online and complete your health history, you meet with your provider by secure video. We go over your goals, history, medications and any recent labs, then build a plan with you. If medication is appropriate, the prescription is sent to the pharmacy.

Please use the secure patient portal for anything about your health, medications or test results. Avoid sending medical details by regular email, text or social media messages.

Telehealth is not for emergencies. If you have chest pain, trouble breathing, severe abdominal pain, thoughts of harming yourself or any other emergency, call 911 or go to the nearest emergency room.